24 P PEOPLE Talking to the FCC Group’sGeneral Services Technical Team The main function of the General Services Technical Department is the comprehensive management of corporate buildings, which includes any technical or administrative task, the well-being and safety of users, as well as relations with properties or public administrations. How is the Technical Department structured? The department is made up of three parts: the technical part, which is in charge of everything related to the services and installations of the buildings; the administrative part, which centralises and processes all the procedures derived from the activity and competencies in the development of the asset management of the FCC Group’s leased and owned buildings; and the maintenance staff. The technical area is in charge of the integral maintenance of the installations, both preventive and corrective, legal inspections, refurbishment work, investments, etc.; the cleaning and security of the buildings, as well as the different certifications of universal accessibility, environmental, energy and health and safety. The administrative area is in charge of invoicing rents and common expenses to external and intercompany tenants in six corporate buildings, as well as monitoring and updating assigned surfaces, parking spaces, identifying income and costs per building, monitoring and managing tenant, landlord and supplier contracts, treasury, taxes, drawing up corporate budgets and monitoring the Investment Plan. On the other hand, the maintenance staff takes care of the day-to-day running of the building, attending to the needs of users, breakdowns, maintenance work, etc. What is the most complicated part of your job? We take care of more than 2,000 employees, but the most important thing is safety and comfort at work, two essential factors for increasing productivity. We put a lot of effort into all of this, but also into making the buildings fit for purpose and legal compliance, always with a view to increasing people’s safety and well-being.